Terms and Condition
All users conducting online purchases on www.campzoneoutdoor.com should read the following mutually agreed terms in detail. These terms are established to protect the rights and interests of both this website and the users making online purchases here.
Campzone Outdoor (hereinafter referred to as "we", "us", or "the Company") owns and operates the website www.campzoneoutdoor.com (hereinafter referred to as "this Website" or "campzoneoutdoor.com"). Our website provides a convenient platform for customers to purchase our products or services online. Please read these terms carefully before using this website. By browsing and using this website, you agree to be bound by the following terms and conditions. We may update these terms and conditions from time to time, and any revised terms will take effect from their date of publication.
Registration
You are required to register with us before using our services or placing an order. By registering, you declare (and we are entitled to rely on such declaration) that you are aged 18 or above and possess the legal capacity to form a legally binding contract.
You must provide accurate, current, and complete registration details. If there are any subsequent changes to your information, you must notify us immediately to ensure we can contact you effectively.
Payment Methods
The Company accepts various payment methods and reserves the right to decline payments made via any specific method. All orders will be settled in Hong Kong Dollars (HKD). The Company reserves the right to amend the online shopping payment methods at any time without prior notice.
Delivery Arrangements
The Company partners with logistics providers in Hong Kong to provide you with efficient delivery services.
You must ensure that you or an authorised representative is available to receive the products at the designated time on the delivery date.
Delivery services may be delayed due to heavy rain or adverse weather conditions. Delivery services will not be provided on Saturdays, Sundays, public holidays, or when the Hong Kong Observatory issues a Black Rainstorm Warning Signal or a Typhoon Signal No. 8 or above.
Force Majeure
If the Company is unable to fulfill its obligations under this website due to any "Force Majeure" reasons (including but not limited to natural disasters, fire, flood, casualties, accidents, strikes, labor disputes, labor shortages, lack of skilled workers, shortage or lack of supply of products or raw materials, transport delays, or any other reasons beyond the reasonable control of the Company), the Company shall not bear any liability to the extent of such prevention.
Disclaimer of Liability
The Company shall not be liable for any direct or indirect damage, loss, cost, or expense incurred by you arising directly or indirectly from your reliance on or use of this website or any relevant information.
Intellectual Property
Campzone Outdoor owns the intellectual property rights of this website and all of its content, including trademarks, logos, product names, and company names. Any unauthorised reproduction or use of any content on this website without prior written approval is strictly prohibited.
Service Commitment
We are committed to protecting individual privacy regarding personal data. Our policies and practices regarding the collection, use, retention, disclosure, transfer, security, and access of personal data are governed by the laws of Hong Kong and are set out in this statement. By visiting and using our website, you agree to be bound by this statement.
Collection of Personally Identifiable Information
When browsing this website, unless otherwise stated, the Company will only record your visit and will not collect any personally identifiable information (i.e., data about you that can be used to identify you).
Cookies used in any part of this website (if any) are not used to collect personally identifiable information. Cookies are small computer files stored on a user's computer to obtain configuration data and analyse browsing habits. Cookies save you the trouble of re-registering each time you visit the website and are commonly used to track your preferred webpage themes. If you do not wish to accept cookies, you can modify your Internet options or browser settings; however, doing so may prevent you from using or activating certain features of this website.
Types of Personally Identifiable Information Collected
From time to time, you may be required to provide personally identifiable information, including but not limited to your name, gender, age, identity document number, telephone number, fax number, residential address, email address, credit card information, education level, occupation, household income, interests, and favourite activities.
If you refuse to provide the requested information, you may be unable to access certain parts of the website, and the Company may be unable to process your application or request, thereby preventing you from achieving your purpose of browsing the website. If you are under the age of 18, you must obtain the consent of a parent or guardian before providing any personally identifiable information to the Company.
Direct Marketing
Once you provide personally identifiable information to the Company, you may occasionally receive phone calls, emails, or direct promotional mail from the Company or its affiliates.
If you do not wish to receive such information, please contact the Company's customer service department via email or letter. The Company may request you to indicate your preference before registering to use any paid services.
Data Confidentiality
The Company collects personal data actively provided by customers to process orders, enhance our understanding of customer needs, and provide better services that align with consumer requirements. The personal data provided by customers includes, but is not limited to, basic personal information and relevant experience in using products.
The Company promises to ensure the security of customers' personal data. Personal data collected by this website will never be disclosed to any third party without the customer's consent. However, to safeguard social and public safety, the Company will cooperate and, if necessary, provide consumers' personal data to relevant government or legal institutions upon their lawful request.
Security
The Company uses a variety of encryption technologies to transmit your personal data and personally identifiable information over the internet for providing commercial services. Only authorised personnel of the Company are permitted to access such personal data or information.
General Website Disclaimer
All information, trademarks, logos, images, short videos, sound files, links, and other materials contained in this webpage (hereinafter referred to as "Information") are for reference only. Campzone Outdoor will modify the Information at any time at its sole discretion without prior notice. While the Company endeavours to ensure the accuracy of the information on this website, no explicit or implied guarantee is given that such information is entirely error-free. The Company assumes no responsibility for any errors or omissions.
The Company will not bear any liability or compensation for any damage (including but not limited to computer viruses, system failures, or data loss) resulting from the use of or anyone's access to this webpage. This webpage may link to webpages provided by external organisations, which are not controlled by the Company. The Company makes no guarantees and assumes no responsibility for the content displayed on these external webpages. Accessing these external webpages is entirely at your own risk.
Copyright
All information on this website is the exclusive property of the Company and is protected by intellectual property laws and rights (including but not limited to copyright protection laws). Under these laws and rights, any unauthorised use of information constitutes an infringement. Without the express written consent of the Company, the information on this website, in whole or in part, may not be used, copied, sold, transmitted, modified, published, stored, or otherwise exploited for any purpose.
Limitation of Liability
Under no circumstances shall the Company be liable for any loss or damage (whether based on contract, tort, negligence, or otherwise) incurred by you or any person directly or indirectly accessing or using this website, its content, or any products, information, or services. Without limiting the generality of the foregoing provisions, the Company shall not be liable for any incidental, special, or consequential damages of any kind arising out of your access to or use of this website, including but not limited to loss of profits, business interruption, loss of business information or other economic loss, personal injury, or death.
General Indemnity
You agree to defend, indemnify, and hold the Company harmless from and against any losses, claims, liabilities, damages, demands, costs, and expenses (including all legal fees) incurred or suffered by the Company arising out of or in connection with your breach of this disclaimer and/or your use of this website or services.
Governing Law
This disclaimer is governed by and construed in accordance with the laws of the Hong Kong Special Administrative Region (HKSAR). You agree to submit to the non-exclusive jurisdiction of the courts of the Hong Kong Special Administrative Region.
These Terms of Service and any other agreements under which we provide services to you shall be governed by and construed in accordance with the laws of Hong Kong, China.
Disclaimer Updates
The Company reserves the right to update this disclaimer at any time, with or without prior notice. Any changes will take effect immediately upon being posted on this website. Please ensure you check this disclaimer every time you browse this website. Your continued use of this website signifies your agreement to be bound by the revised disclaimer.
In the event of any inconsistency or conflict between the Chinese and English versions of this disclaimer, the English version shall prevail.
In-Store Pickup Deadline
Customers can select to pick up their orders at our retail store within ten (10) days at the time of purchase. If you need to delay your pickup, please notify us in advance. If no notification is received and the items are not picked up after three (3) months, the order will be cancelled and treated as an abandoned order. No pickups will be permitted thereafter, and the Company will not refund any payments.
